Haven has announced a number of changes to its holiday parks in England.

the tour operator has relaxed a number of coronavirus restrictions on their sites, including social distancing, test and tracing controls, and face mask rules.

This follows the government’s latest announcement confirming Stage 4 of the lockdown roadmap.

Prime Minister Boris Johnson addressed the nation earlier this week and said the easing of restrictions would continue on Monday, July 19.

Starting next week Haven say capacity will be increased at their sites across the country, with the exception of Wales, Scotland and Ireland.

The vacation company hopes to move away from Covid-19 restrictions in a “cautious and cautious manner”, with its number one priority being the safety of visitors and staff.

The changes will also mean that face masks will no longer be required in some areas and it will no longer be mandatory for visitors to register for NHS Test and Trace QR Codes on their sites, although these are still available. for those who wish. .

Social distancing rules will also be relaxed and additional activity sessions will also be added, reports Launches live.

A spokesperson for Haven said: “Following the latest government announcement, we plan to move away from Covid-19 restrictions in a cautious and cautious manner, with our number one priority being to keep you and our team, too. as safe as possible.

“With Covid-19 still in the communities in which we operate, it remains important that we all continue to take care of ourselves and those around us. “

Below is the full list of changes to Haven sites in England starting July 19 – to book a stay visit their website here.

Face cover

Haven will no longer require guests or team members to wear face coverings in indoor public areas and close contact areas.

Haven says there may, however, be close contact activities where they will request a face covering.

The list below indicates the activities for which a face covering should be worn by guests:

  • Aerial adventure
  • Night aerial adventure
  • Mini aerial adventure
  • Climbing wall
  • The Mad Climber
  • Crazy mini climber
  • The jump
  • Act of faith
  • Gout and extreme gout
  • Adrenaline
  • The Tower Experience
  • Zipline
  • Vertical challenge

Test and trace

Haven says they will continue to request details from all customers at the time of booking to meet any future inquiries.

However, providing Test & Trace details for everyone in individual units will now be optional.

They will continue to keep their NHS testing and tracing QR codes on all sites for those who wish to register using the app, but this is not a mandatory requirement.

Safety in the park

A Haven spokesperson said: “We are very cautiously coming out of the Covid period.

“In some customer-facing areas, such as our supermarkets and reception areas, we will continue to use ‘sneeze’ screens.

“Hand sanitizer will be readily available in our parks and we strongly recommend that customers continue to use it.”

All outdoor and indoor play areas will also now be open.

For activities at the park, Stay + Play customers who have booked directly with Haven can begin booking activities as soon as their stay is booked.

Restaurants

Reservations will still be required at indoor restaurants, but not for outdoor dining.

Haven can now accommodate more than six people in its restaurants in its parks in England.

Entertainment venues

Haven is continuing its table reservation system at all of its establishments.

All guests can pre-book an evening entertainment session before arriving at the park.

Additional shows will now be added as well as an increase in the number of tables in the rooms.

Haven caravan cleanliness guarantee

Haven will continue with this warranty.

If guests enter their trailer and find that it is not being cleaned to the high standards Haven expects, then you can team up at the park.

A member of the Haven cleaning team will then inspect the unit with you.

In the unlikely event that the trailer is not cleaned to the standards Haven expects, they will give you two choices:

  • Give Haven a chance to clean the trailer again to meet their standards, continue your vacation but receive a full refund, no fuss
  • Don’t continue your vacation, come home and receive a full refund, no fuss

Book on the coronavirus with confidence guarantee

Their Coronavirus Book with Confidence guarantee remains in place and guests will be able to cancel their stay at no additional cost if:

  • Haven cannot offer the full experience you have booked including activities, entertainment
    and facilities
  • The park must close
  • UK government restricts travel
  • You cannot travel or do not feel safe traveling

Simply Complete the form between 28 days and three days before arrival.



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