Last minute UK holiday cancellations disappointed Brits.
People say they were disappointed with the cancellations and no refunds months after booking their stay.
I hope Pontine customers will have said to the mirror they were left out after the UK holiday company canceled their stays due to Covid restrictions.
Butlins fans were also disappointed, they claim, after their breaks were called off at the last minute.
Read more: The horror of a couple in the bedroom of the state of Pontins as they claim that “the prison would have been nicer”
The result is vacation misery for many Brits who have turned to vacation this summer due to the difficulties of going abroad.
Claire Bell booked a vacation for herself and two friends at Pontins 48 Hour Weekend last year, only to be canceled in the fall, she said.
Although she has contacted the company on several occasions, she says she is still waiting for a refund of around £ 150.
“It was canceled in October due to the lockdowns / restrictions,” she told the Mirror.
“I’ve been chasing them ever since. They never answer any e-mail and charge astronomical prices for calling.
“It cost me £ 13 to call them and I’m still no smarter.
“It’s upsetting because I’m a single mom on a very, very tight budget and could really do with the money back now. Customer service has been devilish.”
Lauren Macarthur claims she suffered similar vacation problems after her trip to Brean Sands Pontins in February was also canceled due to pandemic restrictions.
“I only booked there because I saw it as a cheap and cheerful (ish) break for myself and my sons, especially because of Covid,” she said.
“I paid £ 89 for four nights – you tend to get what you pay for, I know – but it’s a lot of money for me to lose on being alone, especially since I only had no correspondence from them after repeatedly trying to drop by phone, email, social media comments and a written letter. “
People who were eagerly awaiting a break at Butlin’s Minehead complex say they were also disappointed.
The 7,500-person capacity camp struggled to find enough staff to run the site, leading to cancellations in mid-June.
Some had mentioned their misfortune in the Facebook forums with a woman trying to find an alternative on the Hafan y Mor site from Haven to Pwllheli in order not to disappoint her children.
Parent Sarah Thornton raged that her getaway was called off right before she left.
“I just canceled my vacation two days before we left,” she wrote online.
“Disgusting of Butlin, dreading to tell my children.”
Billy McCai was also furious.
“Shame on you Butlins,” he tweeted.
“I got an email canceling my TWO DAY weekend! Before, I had to leave. Two pissed off adults and three devastated kids … nice.
“Me and my partner spend adult weekends quite often at Butlins, we’re actually Gold members, which makes things a little more frustrating.
“However, the more trouble for the children, the more money spent, the more free time, etc.
“They told us we would get a free stay at one point, but given that they are full after August, that’s little compensation.”
A spokesperson for Butlin said: “We are sorry that we had to make a small number of cancellations at our Minehead resort for breaks on June 18 and 21. We have reached out directly to those affected, offering a full refund. and a break of their choice as an apology.
“The hospitality industry continues to experience unprecedented and difficult times.
“We have added many new members to the team in recent weeks and are recruiting quickly to fill the additional positions needed to meet the growing demand for vacation stays at our resorts. “
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“It was a very difficult decision and we understand how upsetting this news will be at such short notice.
“We would like to apologize once again for the inconvenience and disappointment caused, but we look forward to once again welcoming affected customers for their free vacation with us.”
Pontins has been contacted for comment.