Shipping policy
Shipping Policy
At TAKARA, we are committed to delivering your order as quickly and efficiently as possible.
Processing Time
Please allow 1–4 business days for order processing before shipment.
Shipping Time
Estimated delivery times:
• United States: 5–15 Business Days
• Canada: 5–15 Business Days
• United Kingdom: 5–15 Business Days
• Australia: 5–15 Business Days
• New Zealand: 5–15 Business Days
Please note that delivery times are estimates and may vary due to customs, local carriers, weather conditions, holidays, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Incorrect Address Information
Customers are responsible for providing accurate shipping information. TAKARA is not responsible for orders shipped to incorrectly entered addresses.
Delays
TAKARA is not responsible for delays caused by shipping carriers, customs clearance procedures, natural disasters, strikes, holidays, or other circumstances beyond our control.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact our support team as soon as possible and we will do our best to assist you.
Customs, Duties & Taxes
Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.
Contact Us
If you have any questions regarding your order or shipping, please contact us:
Email: gettakara@gmail.com
We aim to respond within 24–48 business hours.
Thank you for shopping with TAKARA.